Returns & Exchanges
At Maats, we want you to be fully satisfied with your performance gear, which is why we offer a 30-day return policy for all unworn and unwashed items in their original packaging.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items with all original tags attached and include the printed return authorization form inside the box.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.
Receive Your Refund
Once our team inspects your return for quality assurance, we will process your refund or exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing