Frequently Asked Questions

Everything you need to know about your Maats sports gear and orders.

What is the typical shipping time for my order?

Standard shipping usually takes 3-5 business days within the continental US. International shipping times vary by location, typically ranging from 7-14 business days.

How do I determine the right size for my athletic apparel?

We provide a comprehensive size guide on every product page. We recommend measuring your chest, waist, and hips to compare against our metrics for the most aerodynamic and comfortable fit.

What is your return policy for performance gear?

We offer a 30-day return policy for all unused items in their original packaging with tags attached. Please note that for hygiene reasons, base layers and socks must be unopened.

Are Maats products covered by a warranty?

Yes, all Maats equipment and apparel come with a 1-year limited warranty against manufacturing defects. This does not cover standard wear and tear from high-intensity training.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

How should I care for my technical fabrics to ensure longevity?

To maintain the integrity of moisture-wicking fibers, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid fabric softeners and bleach.